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Support

How can we help?

Contact us by email, or find quick answers to common questions below.

Contact support

Email us for account issues, purchase or subscription issues, technical problems, privacy and data requests, or general support.

support@stay-ai.co

Stay helps you capture things you want to remember using voice, text, or links, then organizes that information into useful notes, reminders, and subscriptions.

You can capture something in Stay using your voice, by typing text, or by saving a link. Stay takes it from there and organizes it for you.

Stay interprets what you capture and helps organize it into useful, structured information inside the app. Like any AI system, it won't always be perfectly accurate, so it's worth reviewing anything important.

Yes. Stay can recognize reminder information in what you capture and let you turn it into a reminder. Detection won’t catch every case, so you can also review what Stay finds.

Stay can recognize subscription details from information you capture and help you organize confirmed subscriptions in the Subscriptions area. It doesn't connect to your bank or monitor your card transactions — it works from what you capture.

Yes. Where Stay detects structured information like a reminder or a subscription, supported flows let you review that information before confirming it.

Stay supports English and Arabic.

No. Stay does not automatically translate the content you capture. Your content remains in the language you used.

Open Stay, go to Settings, and choose to delete your account. You will be asked to confirm. Deleting your account does not automatically cancel an active Apple subscription. If you do not want Stay Pro to renew, cancel it yourself in your Apple account subscription settings.

Stay Pro is billed through Apple. Manage or cancel the subscription in your Apple account subscription settings. If you already subscribed and access is missing on a device, use Restore Purchases in the app.

No. Stay is designed for capture and organization, not conversation. You don't need to prompt or chat with an AI assistant to use it.

You can find details about how Stay handles information in our Privacy Policy.